Frequently Asked Questions

Rezoz Solutions is a complete restaurant management platform — including a POS system, online ordering website, inventory management, rider portal, and detailed business reports. It's built to help restaurants of all sizes run smarter operations.

Simply fill out the demo form on our website. You'll get instant 24-hour access to the live POS system so you can explore everything before committing. No credit card required.

Rezoz works on any modern device — tablets, computers, or phones. For a full POS setup, we recommend a touch-screen tablet or desktop with a receipt printer, but it's not required to get started.

Most restaurants are fully set up within 4 to 5 days. Our team helps you configure your menu, staff accounts, and branch settings during onboarding.

We offer POS System plans (Starter, Professional, Enterprise) and Online Ordering Website plans (Basic, Growth, Pro). All prices are per branch per month, with no hidden fees.

Yes — book a demo to get 24-hour free access to the full live POS system. Our team will follow up to discuss the best plan for your restaurant.

Absolutely. We support both USD and PKR pricing. Check the pricing section of our website to see the exact rates.

No. Our pricing is transparent — what you see on the pricing page is what you pay, per branch, per month.

Yes. Our Professional and Enterprise plans support multi-branch management with centralized menu control, per-branch reporting, and unified inventory tracking.

Yes — our Online Ordering Website product gives your customers a branded website to order directly from you, without any third-party commission fees.

Yes. You can assign orders to riders, track delivery status, and manage delivery zones from the POS. Riders use the dedicated Rider Portal to receive and update their orders.

Rezoz includes 16+ reports: sales summary, hourly trends, category breakdown, item performance, payment methods, staff & shift reports, expense tracking, and more.

Yes. You can configure loyalty points that customers earn per order and redeem at checkout. The loyalty rules are fully customizable from the settings panel.

The main POS is cloud-based and requires an internet connection for full functionality. Contact our team to discuss offline options for enterprise customers.

Yes. All data is stored on secured cloud servers with regular backups. Access is protected by role-based authentication (super admin, branch admin, staff).

Enterprise plans include API access for custom integrations. Contact our team to discuss your specific integration requirements.